Client Solutions Executive - Grow - West Chicago

Location Illinois Job Number 1716408 Brand Manheim


Role Overview:

*** Sales Territory will include, but not limited to - Rockford, Aurora, Northwest Illinois

A remote field sales professional that will be the key point of contact for existing dealer clients within Inventory Solutions. Client Solutions Executives will travel to their clients places of business 4-5 days a week to develop relationships, introduce solutions selling, and provide Cox Automotive lead generation through consultation with a focus on transacting in-lane and digitally.

  • Develop a sales strategy to retain and grow revenue streams from an assigned book of business across the Cox Automotive suite.
  • Collaborate with team members in multiple departments at various auction locations and other Cox Automotive business units to ensure client service and client experience is constantly improving.
  • Develop opportunities with assigned key accounts for other Cox Automotive Solutions groups and collaborate with the sales teams to close these opportunities.
  • Collaborate with team members in marketing, promotions and EDP to explore growth opportunities for clients.
  • Compensation will be based partially on attainment of monthly sales quotas and goals.
  • Create value-added solutions based on process to help clients and Inventory Solutions transact constantly and exceed sales goals.
  • Role Requirements:

    • Primary duty is to sell value-added solutions across Cox Automotive within the client within a designated book of business.
    • Customarily and regularly work remotely with 80% travel to provide solutions-based selling to clients.
    • Consultative Solutions sales approach at the client’s place of business.
    • Knowledge and understanding of auction and Inventory Solutions top performers and under performers.
    • Expertise in Inventory Solutions products and services.
    • Expertise and general knowledge in Inventory Solutions operating locations.
    • Expertise and knowledge of all Cox Automotive wholesale solutions in order to provide value-added selling opportunities.
    • Ability to leverage Salesforce as a selling tool and as informational resource.
    • Ability to consult and sell solutions for all Inventory Solutions and Cox Automotive Clients (i.e. Franchise, Wholesale, Independent etc.)
    • Awareness and implementation of the Inventory Solutions Sales Cycle
    • Self-starter comfortable working with minimal supervision in a variety of work environments (i.e. client location, auction environment)
    • Key Partners (Communication):

      • Field Sales Reps
      • Field Sales Managers
      • Dealer Services Manager
      • Inside Sales Reps
      • Inside Sales Managers
      • Dealer Services Coordinator
      • General Managers, Assistant General  Managers
      • Inventory Solutions Partners (AIM, RMS, Ready Logistics, DealSheild
      • Cox Automotive Finance, Retail, Media Solutions Groups (Next Gear, Deal Shield, Auction Genius, Autotrader, etc.…)
      • Daily Responsibilities “Day in the Life”:

        • Engage clients on a daily basis to sell solutions based opportunities across Cox Automotive.
        • Utilize to identify client needs and opportunities and complete all open items/tasks to ensure information is up to date and transparent to all sales and operations members across the organization.
        • Execute a daily/weekly/monthly Opportunity Management plan.
        • Review e-mails and telephone messages for follow up and completion
        • Ensure processes and communications with auction locations is being executed by clients and auction operating locations as expected.
        • Ensure accurate billing and facilitate timely resolution of issues or disputes.
        • Ensure clear accountability and communication lines for clients with auction operating locations.
        • Dealer education “promote Best Practices”
        • Sale ready – Selling Frontline Services
        • Sales opportunities – Frontline services – CR’s, etc.…
        • “Best Practice” opportunities and products and service up-sales
        • Up-sell CR’s to those that did not sell -load onto OVE
        • Attend Webinars/group calls as part of further education
        • Continuing education and review of Inventory Solutions products/services to prepare demo’s as needed.
        • Utilize Salesforce data to create targeted marketing plans that drive results


Education & Specialized Knowledge:

  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • Working knowledge of sales and marketing techniques and best practices
  • Skills in communication, customer service, and relationship building


  • Minimum of 2 years outside sales and service
  • Automotive, auction, wholesale internet sales / service experience preferred
  • Experience in selling and servicing account list
  • Proven track record of growing accounts from existing base

About Cox Automotive

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-IL-Aurora Remote

Other Locations: Illinois,US,IL,,

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: Yes, 75 % of the Time

Schedule: Full-time

Unposting Date: 2017-10-26