Salvage Auto Auction Outside Lot Operations Coordinator

Location Phoenix, Arizona Job Number 1714790 Brand Manheim


Job Scope

In this position you are responsible for controlling inventory of TRA units through check-in, imaging, and preparation of vehicles for storage or sale. This position performs outside operations support for TRA and reports to the Yard Supervisor.

Key Responsibilities
  • Properly check in vehicles according to type (AS400 or TRACs account)
  • Verify VIN, note mileage, special disclosures, missing parts, and highlight value added accessories
  • Document keys as present or missing in the TRACs system
  • Verify stock stickers are accurate and placed in proper location on vehicle
  • Document vehicle mechanical status (run/drive, inoperable, etc)
  • Detrash vehicles and bag personal property, according to customer account requirements
  • Power wash vehicle and vacuum vehicle per customer account requirements
  • Secure keys for vehicle by cabling to steering column or in controlled key lockbox
  • Sign off on stock sticker
  • Image vehicles according to customer account requirements
  • Shrink wrap exposed areas and secure loose parts such as hoods, bumpers, etc.
  • Determine if vehicle is a biohazard unit and communicate with supervisor immediately
  • Follow biohazard unit protocol to ensure safety of employees and customers
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
  • Actively participate in support of all safety
Change & Innovation
  • Frequently considers what the best way to do things and looks for ways to streamline and/or improve work processes
  • Draws from a variety of sources and experiences to identify alternative solutions
  • Adapts in the face of ambiguity or uncertainty
  • Embraces changes affecting one’s area
Customer Focus
  • Focuses on customer needs and preferences in delivering work product
  • Delivers impactful, timely solutions that are meaningful to the customer
  • Follows up with customers to ensure problems are solved
  • Shares information and explains procedures in a way that is easy for others to understand
  • Adapts personal style and approach to quickly establish rapport and maintains a professional demeanor in all customer situations
  • Demonstrates “we versus me” thinking
  • Willingly provides assistance and support to others
  • Works cooperatively with people from diverse backgrounds
  • Addresses and resolves conflict directly and constructively
  • Builds a relationship network within and across departments
Drives Results
  • Plans appropriately for daily work and projects
  • Delivers consistently strong performance that co-workers can rely upon
  • Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken
  • Recognizes when to escalate a problem to the next level and when to handle it individually
  • Negotiates/re-negotiates priorities and competing demands for one’s time
  • Maintains a proper pace
Effective Communication
  • Activities aligned with Safety Excellence
  • Providing clear and thorough information to others (e.g., verbal, written, email, Perform other duties as required by management. presentations, meetings)
  • Listens actively and carefully to others’ opinions and ideas
  • Shares viewpoints openly and directly with others
  • Shares timely information with relevant parties
Develops Self and Others
  • Seeks opportunities to acquire new knowledge and skills
  • Shares own experience and expertise with others
  • Accepts feedback openly, without becoming defensive
  • Learns from experiences, including successes, setbacks, and/or resistance


Education & Specialized Knowledge
  • High School Diploma or equivalent required
  • Valid driver’s license and safe driving record required
  • Previous experience in salvage operations, vehicle reconditioning, general auto body knowledge, etc. preferred
  • Ability to drive vehicles with standard and automatic transmission
  • Effective communication and organization skills required
  • Basic computer skills and the ability to utilize a portable terminal, brick, etc. preferred
  • Commitment to providing excellent customer service essential
  • Regularly required to stand, walk, reach, talk and hear
  • Frequently required to stoop, kneel, crouch, bend, squat, and climb
  • Ability to lift 1-30lbs (light hand tools)
  • Manual dexterity, repetitive motion tasks
  • Vision abilities include close, distance, and color vision, depth perception and the ability to adjust focus
Work Environment
  • Exposure to outdoor elements, including extreme heat and cold
  • Moderate noise level

About Cox Automotive

Cox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, retail, financial and wholesale solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. The Cox Automotive family includes Autotrader®,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, vAuto®, VinSolutions®, Xtime®, incadea® and a host of other brands. With a complete and connected view of the automotive ecosystem, Cox Automotive is a global company connecting people, cars and capabilities with services that link the automotive value chain. Cox Automotive is a subsidiary of Cox Enterprises. For more information about Cox Automotive, visit

Organization: Cox Automotive

Primary Location: US-AZ-Phoenix-3420 S 48th St

Employee Status: Regular

Job Level: Individual Contributor

Shift: Day Job

Travel: No

Schedule: Full-time

Unposting Date: Ongoing